At Chicory Chai, we craft jewelry to celebrate the moments and connections that last a lifetime. We stand behind the quality and craftsmanship of our pieces, and we are committed to keeping your cherished items as timeless as the memories they hold.

That’s why we’re proud to offer the Chicory Chai Lifetime Promise.

If your Chicory Chai jewelry ever needs restoration due to wear and tear over the years, we will take care of it free of charge—no questions asked. It includes issues with clasps, settings, links, or other components.

Our promise is simple: if we make it, we stand by it.

Exclusions:

The promise does not include intentional or accidental damage to the jewelry along with misuse, improper care, loss, or theft. 

How to Claim:

Please reach out to us at connect@chicorychai.com for instructions on how to send your jewelry to us. Shipping will have to be borne by the customer on both sides.

Our expert team will assess, repair, and return your jewelry to you, ready to shine for years to come.