Return & Exchange Policy

Returns & Exchanges Policy

All our products are 100% handcrafted so each piece is one-of-a-kind.

This means your purchase may differ slightly from the image you see on the website and/or Instagram and there may be minor irregularities in stone shades within an acceptable tolerance. 

Please carefully read the product description and follow the size chart and other guides mentioned along with each item before placing the order. Please also check the status of the item listing (Ready-to-Ship or Made-to-Order) before placing your order:

-For Ready to Ship items, we will accept exchanges within 30 days of receipt of the item. All original packaging should be intact along with the actual product. Shipping to us needs to be paid by the customer. 

-For Made to Order items, we generally discourage exchanges unless the item is damaged or constructed incorrectly due to an error at our end. We are open to make minor alterations at no extra charge to ensure that our customers are completely satisfied. In this case as well, shipping back to us needs to be paid by the customer. 

Cancellation Policy

Our website will allow customers the option to cancel orders within 12 hours of ordering resulting in a complete refund within 3-5 business days to the original form of payment.